TERMS OF USE

Effective Date: June 2026

Acceptance of These Terms

Welcome to Crew Jumpseat.

By accessing, downloading, installing, creating an account, or using Crew Jumpseat, including its website, mobile application, and related services, you agree to be bound by these Terms of Use and the Crew Jumpseat Privacy Policy.

If you do not agree to these Terms, you may not access or use Crew Jumpseat.

About Crew Jumpseat

Crew Jumpseat is an independent platform designed to help flight attendants, pilots, and airline crew organize travel information, trip history, layover notes, personal travel records, recommendations, photos, and other travel-related content.

Crew Jumpseat is not affiliated with, endorsed by, approved by, sponsored by, or connected with any airline, airport, aviation authority, union, employer, or travel company unless expressly stated.

Eligibility

You must be at least thirteen (13) years old to use Crew Jumpseat.

By using the platform, you represent and warrant that:

You have the legal capacity to enter into these Terms.
The information you provide is accurate and truthful.
Your use of Crew Jumpseat complies with all applicable laws and regulations.

Your Account

You are responsible for maintaining the confidentiality of your login credentials and account information.

You are responsible for all activities occurring under your account.

You agree to immediately notify Crew Jumpseat of any unauthorized use of your account or suspected security breach.

Crew Jumpseat is not responsible for losses resulting from unauthorized access caused by your failure to protect your account credentials.

User Content

You retain ownership of all content you upload, import, create, store, or share through Crew Jumpseat, including:

Photos
Screenshots
Calendar imports
Notes
Layover recommendations
Trip records
Restaurant suggestions
Crew-related information
Personal travel content
Other user-generated content

By uploading content, you grant Crew Jumpseat a non-exclusive, worldwide, royalty-free license to host, store, process, display, reproduce, transmit, and back up that content solely as necessary to provide and operate the services.

This license ends when your content is deleted from active systems, except where retention is required for legal, backup, compliance, fraud prevention, or security purposes.

User Responsibilities

You are solely responsible for all content you upload, import, store, transmit, or share through Crew Jumpseat.

You agree not to upload, store, transmit, or share:

Confidential airline documents
Passenger information
Security-sensitive information
Proprietary company materials
Restricted operational information
Trade secrets
Information protected by confidentiality obligations
Content that violates airline policies
Content that infringes intellectual property rights
Illegal, fraudulent, defamatory, abusive, threatening, or harmful content

Users are solely responsible for ensuring they possess all necessary rights, permissions, and authority to upload content into Crew Jumpseat.

Calendar Imports and Screenshot Uploads

Crew Jumpseat may allow users to import calendar information or upload screenshots for the purpose of organizing trip records and travel history.

Users are solely responsible for ensuring they have permission to upload, import, store, or use any information contained within imported calendars, screenshots, or other uploaded materials.

Crew Jumpseat assumes no responsibility for the legality, ownership, accuracy, completeness, or appropriateness of imported content.

Service Availability

Crew Jumpseat may modify, suspend, discontinue, remove, replace, or update any feature, content, functionality, or service at any time without notice.

We do not guarantee uninterrupted access, availability, accuracy, reliability, or functionality of the platform.

No Guarantee of Data Preservation

While Crew Jumpseat makes reasonable efforts to maintain and back up user information, users are responsible for maintaining copies of any information they consider important.

Crew Jumpseat does not guarantee that data, trip records, notes, photos, screenshots, calendar imports, recommendations, preferences, or other content will never be lost, corrupted, delayed, inaccessible, deleted, or unavailable.

Users acknowledge that digital services may experience outages, failures, technical errors, data corruption, cyber incidents, or other events that may affect stored information.

Intellectual Property

Crew Jumpseat, including its software, design, logos, trademarks, graphics, branding, content, functionality, databases, and technology, is protected by applicable intellectual property laws.

Except as expressly authorized, users may not:

Copy
Modify
Reverse engineer
Distribute
Republish
License
Sell
Exploit

any portion of Crew Jumpseat without prior written permission.

Third-Party Services

Crew Jumpseat may integrate with or provide links to third-party services including:

Google
Apple
Firebase
Stripe
Mapping services
Analytics providers
Other third-party tools and services

Crew Jumpseat does not control and is not responsible for the availability, content, security, privacy practices, or performance of third-party services.

Your use of third-party services is governed by their own terms and policies.

Termination

Crew Jumpseat reserves the right to suspend, restrict, terminate, remove, or disable accounts at any time and for any reason, including if a user:

Violates these Terms
Violates applicable law
Creates security risks
Uploads prohibited content
Misuses the platform
Harms Crew Jumpseat, its users, or service providers

Crew Jumpseat may remove content or terminate access at its sole discretion.

Disclaimer of Warranties

Crew Jumpseat is provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, Crew Jumpseat disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, availability, security, non-infringement, and uninterrupted operation.

Use of Crew Jumpseat is at your own risk.

Copyright and Intellectual Property Complaints

Crew Jumpseat respects the intellectual property rights of others.

If you believe that content available through Crew Jumpseat infringes your copyright, trademark, or other intellectual property rights, please contact us at hello@crewjumpseat.com and provide sufficient information to identify the allegedly infringing material and the basis for your claim.

Crew Jumpseat reserves the right, but not the obligation, to investigate claims, remove content, suspend accounts, terminate accounts, or take other action it determines appropriate.

Airline Information Disclaimer

Crew Jumpseat is a personal travel and organizational platform.

Crew Jumpseat is not an official airline system, crew scheduling platform, payroll platform, human resources system, regulatory compliance platform, employment recordkeeping system, aviation operations system, or legal recordkeeping service.

Information stored within Crew Jumpseat should not be relied upon as official airline records, scheduling records, payroll records, employment records, tax records, legal records, training records, certification records, or regulatory documentation.

Users are solely responsible for maintaining any records required by their airline, employer, union, licensing authority, government agency, or applicable law.

Crew Jumpseat makes no representation or warranty regarding the accuracy, completeness, reliability, availability, or suitability of user-generated trip records, imported calendar information, screenshots, notes, recommendations, or other stored information.

User-Generated Content Disclaimer

Crew Jumpseat provides tools that allow users to create, upload, import, store, organize, and access their own content.

Crew Jumpseat does not actively monitor, review, verify, endorse, investigate, approve, or guarantee user-generated content, including but not limited to:

Photos
Screenshots
Calendar imports
Notes
Recommendations
Trip records
Crew-related information
Personal travel content
Comments
Saved lists
Other user-generated materials

Users are solely responsible for the accuracy, legality, ownership, authorization, and appropriateness of all content they upload, import, store, or share through the platform.

Crew Jumpseat assumes no responsibility or liability for user-generated content and reserves the right, but not the obligation, to remove content that may violate these Terms, applicable law, or the rights of others.

Content Ownership and Permissions

Users represent and warrant that they own or possess all rights, permissions, licenses, and authority necessary to upload, import, store, or share content through Crew Jumpseat.

Users further represent and warrant that their content does not violate:

Any law or regulation
Any airline policy
Any employment agreement
Any confidentiality obligation
Any intellectual property right
Any privacy right
Any contractual obligation owed to another person or organization

Crew Jumpseat shall not be liable for claims arising from content uploaded, stored, imported, transmitted, or shared by users.

Limitation of Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, CREW JUMPSEAT, ITS OWNER, AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR LOST-PROFIT DAMAGES ARISING OUT OF OR RELATING TO:

Use of the platform
Inability to use the platform
User-generated content
Data loss
Service interruptions
Unauthorized account access
Security incidents
Third-party services
Airline policy violations
Employment-related consequences
Reliance on information stored within the platform

TO THE FULLEST EXTENT PERMITTED BY LAW, CREW JUMPSEAT’S TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE PLATFORM SHALL NOT EXCEED THE GREATER OF:

(A) ONE HUNDRED UNITED STATES DOLLARS (US $100), OR

(B) THE TOTAL AMOUNT PAID BY THE USER TO CREW JUMPSEAT DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Indemnification

You agree to defend, indemnify, and hold harmless Crew Jumpseat, its owner, affiliates, contractors, employees, agents, licensors, service providers, successors, and assigns from and against any claims, demands, actions, damages, liabilities, losses, costs, expenses, judgments, settlements, and attorneys’ fees arising out of or relating to:

Your use of Crew Jumpseat
Your uploaded or imported content
Your violation of these Terms
Your violation of airline policies
Your violation of employer policies
Your violation of applicable laws or regulations
Your infringement of any intellectual property, privacy, confidentiality, or other rights of another party

Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

To the fullest extent permitted by law, any dispute, claim, controversy, or cause of action arising out of or relating to Crew Jumpseat, these Terms, the Privacy Policy, your use of the platform, or any services provided by Crew Jumpseat shall be resolved exclusively through final and binding individual arbitration rather than in court.

The arbitration shall be conducted in the Commonwealth of Massachusetts by a mutually agreed-upon arbitration provider or, if the parties cannot agree, by a provider selected in accordance with applicable law.

The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration provision.

Judgment upon any arbitration award may be entered in any court having jurisdiction.

Nothing in this section shall prevent either party from seeking temporary injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights, confidential information, or proprietary information.

Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT SOLELY IN AN INDIVIDUAL CAPACITY.

YOU AGREE NOT TO PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, MASS ACTION, REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR SIMILAR PROCEEDING AGAINST CREW JUMPSEAT.

THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MULTIPLE PARTIES OR PRESIDE OVER ANY FORM OF CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

Exclusive Venue

If any dispute is determined not to be subject to arbitration, or if a court determines that the arbitration provision is unenforceable, such dispute shall be brought exclusively in the state or federal courts located within the Commonwealth of Massachusetts.

You consent to the exclusive jurisdiction of those courts and waive any objection based on venue, jurisdiction, or forum non conveniens.

Governing Law

These Terms shall be governed by and interpreted under the laws of the Commonwealth of Massachusetts, United States, without regard to conflict of law principles.

Survival

The provisions relating to intellectual property, user content, content ownership, disclaimers, limitations of liability, indemnification, arbitration, class action waiver, venue, governing law, and dispute resolution shall survive termination of these Terms, termination of your account, and discontinuation of your use of Crew Jumpseat.

Changes to These Terms

Crew Jumpseat may update these Terms of Use at any time.

Updated Terms become effective when posted on the website, within the application, or otherwise made available to users.

Your continued use of Crew Jumpseat after updated Terms are posted constitutes acceptance of the revised Terms.

Contact Information

Crew Jumpseat

Website: https://crewjumpseat.com

Email: hello@crewjumpseat.com