Privacy Policy

Effective Date: June 2026

Introduction

Crew Jumpseat takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By creating an account, accessing, or using Crew Jumpseat, you acknowledge that you have read and agree to this Privacy Policy.

Crew Jumpseat does not sell your personal information.

Who We Are

Crew Jumpseat is a mobile application and related website designed for flight attendants, pilots, and airline crew.

Website:
https://crewjumpseat.com

Email:
hello@crewjumpseat.com

Information We Collect

We may collect information you provide directly, information generated through your use of the app, and technical information required to operate and improve our services.

Information You Provide

Depending on how you use Crew Jumpseat, you may provide:

Name
Email address
Profile information
Airline or crew-related information
Airport codes, routes, trip records, and layover information
Profile photos and uploaded images
Calendar imports
Screenshot uploads
Notes, preferences, favorites, and saved lists
Travel recommendations and personal travel content
Other information you voluntarily add to your account

Technical Information

We may automatically collect:

Device type
Operating system
App version
IP address
Usage information
Crash reports
Performance data
Log data

Location Information

If enabled by your device settings, Crew Jumpseat may use location information to support maps, airport information, nearby places, and other location-based features.

You may disable location access at any time through your device settings.

How We Use Information

We use information to:

Create and manage accounts
Provide app features and functionality
Store trip records, notes, images, and preferences
Personalize the user experience
Improve app performance
Respond to support requests
Send service-related communications
Maintain security and prevent misuse
Comply with legal obligations

Uploaded Content

You retain ownership of content you upload to Crew Jumpseat.

By uploading content, you grant Crew Jumpseat permission to store, process, display, back up, and transmit that content solely as necessary to operate the app and provide requested services.

Crew Jumpseat stores user content only to provide app functionality and related services.

How We Share Information

We do not sell personal information.

We may share limited information with trusted service providers that help operate Crew Jumpseat, including:

Cloud hosting providers
Database and storage providers
Authentication providers
Analytics providers
Payment processors
Customer support providers
Legal authorities when required by law

These providers may access information only as necessary to perform services on our behalf.

Third-Party Services

Crew Jumpseat may use third-party services such as Firebase, Google Analytics, Stripe, Apple App Store services, Google Play services, Google Maps, and similar providers.

These services are governed by their own privacy policies.

Crew Jumpseat may also contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties.

Data Retention

We retain information only as long as reasonably necessary to provide services, maintain accounts, comply with legal obligations, resolve disputes, and support business operations.

Users may request deletion of their account or personal information by contacting:

hello@crewjumpseat.com

Certain information may be retained where required for legal, security, accounting, backup, or compliance purposes.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Access your information
Correct inaccurate information
Request deletion of information
Request a copy of your information
Restrict certain processing activities
Withdraw consent where applicable

To submit a request, contact:

hello@crewjumpseat.com

Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, mobile application, database, cloud platform, or internet transmission can guarantee complete security.

Children’s Privacy

Crew Jumpseat is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

International Users

Crew Jumpseat may be accessed from countries around the world.

By using the app, you understand that information may be processed and stored in the United States or other locations where Crew Jumpseat or its service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates become effective when posted within the app or on our website.

Contact Us

Crew Jumpseat

Website: https://crewjumpseat.com

Email: hello@crewjumpseat.com